Breakout Brands: What Consumers Really Want

American consumers have high expectations. They want great products and great services – and that’s not all. People are attracted to companies that focus on their specific needs – brands that “get” them. In fact, a majority of Americans (57%) are more likely to trust a company that consistently offers excellent customer service over one that consistently offers excellent prices (43%), according to the latest rbb Communications Breakout Brands Survey.

Download the survey results and let rbb show you how achieving an authentic connection with the consumer is the key to customer satisfaction and loyalty.

Please fill out the following information to download Breakout Brands: What Consumers Really Want.

Breakout Brands: The Service Factor

Explore the importance of the customer experience in helping a brand breakout.

Breakout Brands Consumer Insights

Find out more about what defines a Breakout Brand and the impact on the bottom line.